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ISO 9001-2008 - Consulting and Training Services


ISO 9001:2008 is an international standard published by the International Organization for Standardization. ISO 9001:2008 is a standard for the implementation of a quality management system. It provides a benchmarking for organizational performance in terms of product quality.


ISO 9001 has evolved considerably since its inception, and is now much more applicable to a broader range of business types than was the case up until a few years ago. BS5750, as it was originally known, arose out of production line style manufacturing, this being the predominant industry in the UK at that time. This emphasis however caused many problems with its use and interpretation when endeavoring to apply it to the service sector type businesses that have proliferated since the 80s.

In 1987 the BS5750 name was dropped in favor of the international standard, known since by its generic convention ISO9000, and the use of The Standard then grew throughout many other industrialized countries as well as within the UK. A significant reason for the rise in registrations in the UK was due to increasing demands by governmental type organizations and civil project contractors that their suppliers were ISO9000 registered. This was intended to guarantee quality, however this did not always happen, as The Standard did not really encourage business improvement as such, and even more seriously, did not say much about customer service, rather it was more a means of controlling conformance as well as the presumed nonconformities. It became commonplace for organizations to focus so much on the ISO 9000 requirements themselves that they missed the point about satisfying their customers and improving the quality of their products or services. In some cases it seemed to be more about satisfying the external assessors or auditors. It was not unusual for organizations to simply patch over weaknesses in their ISO 9000 Quality Systems prior to the annual visit by the assessors, and in any event, the ISO 9000 QMS was often seen as separate from the real day to day business.

Fortunately many of the earlier criticisms of The Standard were addressed in the Y2000 update, which moved away from just managing conformance, and now covers many of the wider issues concerned with managing a business, as well as laying greater emphasis on the key areas of customer focus, people involvement, and importantly, continuous improvement. A very recent update to the Standard was released in late 2008 and the now current version to which organizations will be assessed is ISO 9001:2008, however the changes made in this version are very minor and do not significantly affect the actual requirements; the changes being mostly to clarification notes.


ISO 9001:2008 applies to all types of Industries in all sectors irrespective of their size. It applies to manufacturing as well as service sector. In fact it has become a basic qualification for doing business.


The ISO 9001:2008 is based on 8 Quality management Principals namely

  1. Customer Focused Organization
  2. Leadership
  3. Involvement of people
  4. Process Approach
  5. System Approach to Management
  6. Continual Improvement
  7. Factual Approach to Decision Making
  8. Mutually Beneficial Supplier Relationships


The organizations get benefited in many ways by implementation of ISO 9001:2008 standard which include-
Well defined and documented Processes/procedures improve the consistency of output.
Enhanced customer satisfaction
Defect Prevention than detection
Increased share of business
Global recognition
Assurance to stake holders
Reduction of non value added activities

How we can help you?

We would be glad to provide you consulting & training services related to ISO 9001:2008 implementation. The faculties & consultants include ISO 9001:2008 Lead assessors with vast experience in implementation, training, consulting, and assessments. Our hands on experience helps clients to implement ISO 9001:2008 in
letter & spirit. There are many organizations that got benefited by our services. We ensure that we design a system which makes business sense for the client & does not become a burden. We believe that system should work for the organization & not the other way round. We can also provide you Consultancy/Training on Integrated management system to reduce efforts required in implementing different standards such as ISO 9001, TS16949, ISO14001, and OHSAS 18001.This will also help in avoiding multiple audits by Certification bodies.

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